Privacy Policy

To ensure that you have the best experience on our website and at The Balance Rooms studio and wellness center, please read the following Terms and Conditions, Privacy Policy and Cookie Policy.

TERMS & CONDITIONS

The Balance Rooms Ltd Terms & Conditions - Waiver

By attending any yoga or ballet classes, I hereby agree to the terms and conditions set out by The Balance Rooms Ltd (referred hereinafter to as “The Balance Rooms”) directing office as follows:

1. I acknowledge that I am voluntarily participating in the yoga or ballet classes or any other exercise programme offered by The Balance Rooms, during which I will receive information and instruction about yoga, ballet, postures, physical exercise, or health. I am aware that exercise involves physical exertion, which may be strenuous and may cause physical injury, and I assume all risks and hazards associated with such activities.

2. I understand and accept that it is my responsibility to consult with a physician prior to and regarding my participation in the yoga or ballet classes, holistic treatments, or masterclasses and events offered by The Balance Rooms. I represent and warrant that I am physically fit and have no medical condition that would prevent my full participation in these activities.

3. If pregnant, I acknowledge that I participate fully at my own risk and that of my unborn child/children.

4. As a condition of my participation in the yoga and ballet classes, holistic treatments, or masterclasses and events, I agree to assume full responsibility for any risks, injuries, or damages, known or unknown, which I might incur as a result of my participation.

5. I knowingly, voluntarily, and expressly waive any claim I may have against The Balance Rooms, its teachers and instructors, or substitute teachers, and its practitioners for injury or damages that I may sustain as a result of participating in these activities.

6. I understand that during yoga and ballet classes, the instructor may physically adjust my form and posture. If I do not want such physical corrections, I will inform the instructor at each class I attend. I acknowledge that if I do wish to receive such adjustments, it is my responsibility to inform the instructor when an adjustment has gone as far as I desire at that time.

7. I take full and sole responsibility for any loss or damage to personal property associated with my participation in the yoga classes or any other events offered by The Balance Rooms.

8. The Balance Rooms may occasionally take photographs during classes and events for marketing and social media purposes. I am assured that The Balance Rooms will always respect my privacy and will not use any photographs that I do not wish to be included in. If I would prefer not to have my photograph taken or shared publicly, it is my responsibility to let The Balance Rooms know by contacting them directly either in person during the class or at the reception or via email: adele@thebalancerooms.co.uk

By continuing to attend Flow The Balance Rooms, I am consenting to the use of any photographs that may be taken during class for marketing and promotional purposes.

9. This waiver is considered as being accepted for each use of the website or the app, and for each participation of classes or appointments booked through the website, the Balance Rooms app, the reception, email or phone (this list is non exhaustive). I am considered as fully responsible and having full capacity of my cognitive abilities while using The Balance Rooms services.

The Balance Rooms Yoga Studio and Wellness Center understands that your privacy is important to you and to your family. Personal Data must only be used for what it is necessary for our services. The Balance Rooms Team of instructors and practitioners - designated further along as “We” (or “Us”) - respect and value the privacy of everyone who connects to this website https://www.thebalancerooms.co.uk/ - designated further along as “Our Site”. We will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you will not be able to use Our Site.

Definition and Interpretation

In this Policy the following terms shall have the following meanings:

“Account”

means an account required to access and/or use certain areas and features of Our Site;

“Cookie”

means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and

“Cookie Law”

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

2. Information About Us

Our Site is owned and operated by The Balance Rooms Limited and Wellness Living.

Address: The Balance Rooms Yoga Studio and Wellness Center, 11 Smiddy Hill, Pickering, YO18 7AN

Data Protection Officer: Adèle Cuel Wood

Email address: adele@thebalancerooms.co.uk

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4. What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

5. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which We will always work to uphold:

a) The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact Us to find out more or to ask any questions using the details in Article 15.

b) The right to access the personal data We hold about you. Article 13 will tell you how to do this.

c) The right to have your personal data rectified if any of your personal data held by Us is inaccurate or incomplete. Please contact Us using the details in Article 15 to find out more.

d) The right to be forgotten, i.e. the right to ask Us to delete or otherwise dispose of any of your personal data that We hold. Please contact Us using the details in Article 15 to find out more.

e) The right to restrict (i.e. prevent) the processing of your personal data.

f) The right to object to Us using your personal data for a particular purpose or purposes.

g) The right to withdraw consent. This means that, if We are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

h) The right to data portability. This means that, if you have provided personal data to Us directly, We are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask Us for a copy of that personal data to re-use with another service or business in many cases.

For more information about our use of your personal data or exercising your rights as outlined above, please contact Us using the details provided in Article 15.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data We hold about you changes, please keep Us informed as long as We have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

However, we would welcome the opportunity to resolve your concerns ourselves, so please contact Us first, using the details in Article 15.

6. What Data Do You Collect and How?

Depending upon your use of Our Site, We may collect and hold some or all of the personal data set out in the table below, using the methods also set out in the table. Please also see Article 14 for more information about our use of Cookies and similar technologies.

Data Collected

How We Collect the Data

Identity Information including names, title, address, telephone number.

Website, Email, telephone or face to face

Contact information including address, email address, telephone number.

Family Relationships, parental authorisation, waiver, classes preference

Website, Email, telephone or face to face

7. How Do You Use My Personal Data?

Under the Data Protection Legislation, We must always have a lawful basis for using personal data. The following table describes how We may use your personal data, and our lawful bases for doing so:

What We Do

What Data We Use

our Lawful Basis

Communicating with you.

Name, phone number, email address.

To enable us to keep you updated on our services.

Supplying you with information by email regarding our services and how to best use them for you and your family.

Name, phone number, address, email address.

To enable us to keep you updated on our services.

We will only use your personal data for the purpose(s) for which it was originally collected unless We reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If We do use your personal data in this way and you wish Us to explain how the new purpose is compatible with the original, please contact Us using the details in Article 15.

If We need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, We will inform you and explain the legal basis which allows Us to do so.

In some circumstances, where permitted or required by law, We may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights

8. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

Type of Data

How Long We Keep It

Identity Information including names, title, address, telephone number.

When you inform us you would like us to delete it.

Contact information including address, email address, telephone number.

When you inform us you would like us to delete it.

9. How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer your personal data within the UK. This means that it will be fully protected under the Data Protection Legislation.

10. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.

If We sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that We have used it, as specified in this Privacy Policy.

In some limited circumstances, We may be legally required to share certain personal data, which might include yours, if We are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

11. How Can I Control My Personal Data?

11.1 In addition to your rights under the Data Protection Legislation, set out in Article 5, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data. In particular, We aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in our emails.

11.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

12. Can I Withhold Information?

You may access Our Site without providing any personal data at all.
You may restrict our use of Cookies. For more information, see Article 14.

13. How Can I Access My Personal Data?

If you want to know what personal data We have about you, you can ask Us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Article 15.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 7 working days and, in any case, not more than one month of receiving it. Normally, We aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date We receive your request. You will be kept fully informed of our progress.

14. How Do You Use Cookies?

Use of Our Site is also governed by our Cookie Policy.

15. Do I Contact You?

To contact Us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: adele@thebalancerooms.co.uk

Email Object: My Personal Data with your Name

Or via postal services at this address:

The Balance Rooms

Data Protection Officer

11, Smiddy Hill

PICKERING YO18 7AN

Please note that We cannot be held responsible if your email or postal mail does not successfully arrive to Us.

16. Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if We change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 22nd December 2024

COOKIE POLICY

This Cookie Policy applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://www.thebalancerooms.co.uk/ (hereinafter: "The Website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged including but not limited to Wix Website and Wellness Living. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content from Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Instagram. This content is embedded with code derived from Instagram and places cookies. This content might store and process certain information for personalized advertising.

6. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Accept", you consent to us using all cookies and plug-ins as described in the pop-up and this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

6.1 Manage your consent settings

Functional Always active

Statistics Statistics

Marketing Marketing

7. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

9. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

The Balance Rooms

11, Smiddy Hill

YO18 7AN
United Kingdom

Website: https://www.thebalancerooms.co.uk/

Email: adele@thebalancerooms.co.uk

Phone number: 07490 535001

This Cookie Policy was synchronised with cookiedatabase.org on 22nd December 2024.